I cashed out through Paypal, but I did not receive any email from Slidejoy or Paypal for more than a week. How much longer do I have to wait?

Please follow the following steps to receive your money:

1. Find an email from Paypal

If you have not received an email from Paypal, please double check your spam folder for an email from Paypal. If you don't find it, please send us an email (app@getslidejoy.com). Once you find the email, please read the email carefully and follow the instructions. Now,

  • If you never registered on Paypal, please go to step 2 below. 
  • If you already registered on Paypal, please go to step 3. 

2. Make sure your email is registered on Paypal

If you are not registered on Paypal, the email will contain a link for you to sign up on Paypal. Please do so. You might have entered an incorrect email address, so please first make sue the email address you entered for cash out is correct.

3. Make sure your email is confirmed 

If your email is not confirmed, please confirm your email with Paypal. FYI, as you can see in the sample email message below, at the end of the email you received from Paypal, you should see a link to confirm your email address. 

Once you follow these steps, the money we sent you should appear in your account within an hour. If it does not, please try one more step:

4. Verify your email

In some cases, your account needs to be verified (via credit card/bank account) for you to receive money. In that case, please make sure your Paypal account is verified by following the instructions in this link: https://www.paypal.com/cgi-bin/webscr?cmd=p/acc/seal-CA-unconfirmed-outside. 

If you are unable to see your funds even after all of the above steps, please email us (app@getslidejoy.com)

Have more questions? Submit a request

15 Comments

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    Bobbie james

    I never received any payment or email

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    silent_shadows.of_pain

    Never got payment for September from you nor email from PayPal which is been verified. It's a USA account. Oh yeah I have been getting my payments through you for months now all a sudden nope

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    DOLORES SEVERANCE

    I am having the same problem. I have a verified Paypal account in the US but no payment. 

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    barbara lambert

    having same problem..........I have always received my payout in several hours after requesting pymt..................don't know why its taking so long this time...........so far have sent 3 emails..................haven't got reply from 1st 2     just sent another one...........

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    silent_shadows.of_pain

    Hey guys you'll never believe what happened I cancel the payment the second time and decided to try my luck with a $3 Amazon card instead of PayPal cash although I'd rather have PayPal cash well guess what that went through I don't know what is going on but I emailed them several times on the matter and they never got back in touch with me and I know my PayPal is a valid USA verified account I've gotten plenty of money for that account not only from slidejoy but through everybody else and then all the sudden this month everybody's having problems with it and they want to say account verified I cancelled the payment twice through PayPal and they decided to go with the Amazon card and then it went through I don't know what's going on

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    snowballjacks

    My carats haven't carried over to redeemable now this month. Anyone else having this problem?

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    MW TECH GURU

    How to get cash out not working

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    Eric Clarke

    on November 23 I cashed out 3 $10 1$5 and 1 $3 rewards with PayPal with the email Raptor4315@gmail.com but they are still pending can you please tell me why they haven't gone thru yet

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    deyvison TV droid

    Meu dinheiro não chegou como solicitado quero receber nesse email Neiaalcineia@hotmail.com solicitei nesse mesmo, pois está como enviado! não consta nada de pagamento Na minha conta paypal.

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    nagendra kumar

    It's not comeing to money my PayPal account is NagendraKumar.ande@gmail.com

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    filipe

    I havent received my cash on paypal yet. Since 04/18 . I have done the verificationa on email and acount on paypal and nothing has changed. Filipevbarros86@gmail.com

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    Manish Kumar

    My paupal accony not recievd confirmation massage manishgiri9556@gmail.com

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    Ameila Greene

    Not working what's going on

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    Www786muhammadiliyas

    Hi

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    karan bhanushali

    Sir i have doesn't recive my 36 $ so please recheck it and pay me What work i Had Done For u

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