Please reach out to us at firstname.lastname@example.org. We can cancel your transaction and put the amount back to your Slidejoy balance as long as we did not process your cashout request.
For gift cards, we can cancel your request as long you did not reveal the gift card code. Unfortunately, once you reveal the code, regardless of whether you used it or not, we are unable to cancel the request/resend that code to someone else. Neither Gyft (our gift card provider) or Slidejoy has the ability to check if the code has actually been used/will be used in the future by you.